Support Dashboard

Dashboard

Overview

The dashboard is the home screen every member sees after logging in. It gives a quick snapshot of their current work, recent activity across the account, and (when the points system is on) their weekly score and the leaderboard.

Who can see it

All authenticated members. Every stat and section on the dashboard is scoped to the signed-in member personally — it shows their own work regardless of their role or permission level. Account-wide data is available on the Reporting page for Admin and Root users.


Stat cards

Four summary cards appear at the top:

CardWhat it counts
My ListsLists the member created or is directly assigned to
AvailableTask items in a TODO state across those lists
In ProgressTask items currently in a DOING state assigned to the member
Completed This WeekTask items assigned to the current member that were completed during the current calendar week, regardless of who clicked the Complete button

A fifth card — My Points This Week — appears when the points_system flag is on.


In Progress items

A scrollable panel showing all task items the member has personally picked up (status = DOING). Clicking an item navigates to its task list.


Recent Lists

A scrollable panel showing the five most recently created task lists the member owns or is assigned to. Each row shows the list title, optional due date, assigned member avatars (for shared lists), a colored left border stripe, and a completion progress badge.

The border stripe and badge use the same color logic as the task list page:

StatusBorder stripeProgress badge
Not StartedGray (faded)Gray
In ProgressAmberAmber
CompletedTealTeal

A list is considered In Progress once at least one item is DOING or at least one item has been COMPLETED (but not all). It is Completed when every item is COMPLETED.


Weekly Leaderboard

Appears only when both points_system and leaderboard_enabled flags are on. Ranks all members by points earned in the current calendar week. When leaderboard_enabled is off but points_system is on, each member still sees their own My Points This Week stat card — they just can’t see other members’ scores.


Recent Activity

A chronological feed of actions taken on lists and items. Shows actor name, action description, and time. Members see only activity on lists they created or are assigned to; Admin and Root see all account activity.


Support notes

  • All dashboard stats are personal — they reflect only the signed-in member’s own lists and items, regardless of role. If an Admin says their stats look low, this is expected: the dashboard shows their personal work, not the whole account. Direct them to the Reporting page for account-wide data.
  • If any member says their stats look wrong, confirm they are explicitly assigned to (or the creator of) the lists in question — that is the only criterion for a list appearing in their dashboard counts.
  • Completed This Week credits the member who was assigned the item, not the member who clicked Complete. If an Admin completes an item on behalf of a User, the count goes to the User (the assignee), not the Admin.
  • If the leaderboard is missing, check that both points_system and leaderboard_enabled are on in Account → Settings.
  • Points this week resets at the start of each calendar week (Sunday midnight UTC).
  • The Recent Activity feed only appears when the activity_feed_enabled flag is on (Starter and above). If a member on a paid plan can’t see it, check the flag in Account → Settings and also try a pull-to-refresh on the dashboard.